Frequently Asked Questions
Everything you need to know about your Applecrumby experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
How do I care for my Applecrumby garments?
To maintain the quality of our premium fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or harsh detergents.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.